Tap OK to continue to the Duo Mobile app. You can still approve a Duo Push request by opening the Duo Mobile app and approving the pending authentication. If you tapped Yes, this was a suspicious login, Duo will silence all Duo Mobile notifications for the next 20 minutes. If you made a mistake or the login isn't suspicious, tap No to deny the request without reporting it. If you aren't trying to log into an application or service protected by Duo and don't recognize the request, tap Yes to notify your organization's Duo administrator. You’ll be asked if this was a suspicious login. If you get a login request that you weren't expecting, press Deny to reject the request. If you choose to authenticate with Duo Push, you'll get a login request sent to your phone - just press Approve to authenticate. Now you're able to respond to Duo Push authentication requests, or generate passcodes to log in to applications. You'll see your newly-added Duo account in the accounts list. If you feel comfortable using Duo Mobile to log in to applications you can tap Skip. Tap Practice now to go through some training screens like this one. It's a good idea to take a few minutes to practice approving and denying Duo authentication requests if you haven't used Duo before. Give the new account a name to complete adding it to Duo Mobile. If you're prompted to allow Duo Mobile permission to take pictures and record video, please grant it. Use your camera to scan the QR code shown by Duo Enrollment in your browser. To proceed with adding your initial Duo account to Duo Mobile, tap Use a QR code. Launch Duo Mobile and tap Set up account. When you enroll in Duo for the first time and choose to add an Android device or use Duo Push, you're shown a QR code to scan with the Duo Mobile app to complete activation. To see which version of Duo Mobile is installed on your device, go to the Android Settings menu, tap Apps, then scroll down and tap Duo Mobile. Supported Platforms: The current version of Duo Mobile supports Android 11 and greater.ĭuo does not provide official support for non-standard custom Android distributions like OnePlus, LineageOS, or ColorOS, nor is Duo Mobile supported for use on ChromeOS. If you wish to remove a device, first add another, then delete the original.Find the latest version of Duo Mobile in Google Play. Please Note: You may not remove a device if you don't have any alternative devices. Click the red Trash Can button to remove the device.Click the Device Options button next to the enrolled device you want to remove.Tap on the activation link from the mobile device and it will open Duo Mobile and activate it.If you are unable to scan bar code, there is an option to email an activation link instead.If you do not have the Duo Mobile app installed, you can install it from the appropriate app store for your device. Select ‘I have Duo Mobile installed’ if it is already installed. Confirm whether you have Duo Mobile installed.Follow the prompts to add your selected device.Select the type of device you want to add (Mobile phone, Tablet, Landline, Security Key).Please Note: You can have multiple phone numbers enrolled. You are now logged into MyMFA and will see the My Settings & Devices screen listing all of your enrolled devices. Choose a device and authentication method and respond to the MFA prompt to complete the log in process.Log in with your User ID (without and your password.Add or Remove a device Before you can change add or remove an authentication device, you must log into MyMFA using your current authentication method:
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